Cancellation Policy

If you wish to cancel or reschedule your booking for any reason, thats no problem - but please try to do so at least 48 hours in advance to give me a chance to fill your slot. Thanks!

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Cancellations: If you cancel or reschedule within 12 hours in advance of your appointment, I will request that you pay full price of your booking.

Lateness: If you are over 15 minutes late I will unfortunately need to cancel your appointment and will contact you to request that you pay the full price of your booking.

No-shows: If you don't show up to your appointment without letting me know, I will contact you to request that you pay the full price of your booking.

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This includes illness, extreme weather, childcare, work or transport issues. Please plan ahead and cancel early if you're in doubt.

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I don't like to do this but I hope you understand that this is my only income and I depend on these bookings.

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Thank you for your understanding.